Welcome to visit the official website of [FIREFLY TECH HK CO., LIMITED] (hereinafter referred to as "the Company") and use the related services provided by the Company (including but not limited to all website functions such as website browsing, information inquiry, message consultation, account registration, interactive communication, service reservation, online transaction, as well as related services adapted to various third-party cooperative platforms, collectively referred to as "the Services" below).
These Terms of Service (hereinafter referred to as "these Terms") are a legally binding agreement between you and the Company regarding the use of the Services, aiming to clarify the rights and obligations of both parties, service specifications and relevant disclaimer matters. These Terms are formulated in accordance with the Civil Code of the People's Republic of China, the Cybersecurity Law of the People's Republic of China, the Data Security Law of the People's Republic of China, the Personal Information Protection Law of the People's Republic of China, the relevant rules of various third-party cooperative platforms, and the Company's operation specifications.
Please carefully read and fully understand all the contents of these Terms before using the Services, and also carefully read the Company's Privacy Policy (both have equal legal effect). Once you start using the Services (including but not limited to visiting the Company's official website, registering an account, using the Company's services associated with third-party cooperative platforms), it shall be deemed that you have fully read, understood and voluntarily accepted all the agreements of these Terms and the Privacy Policy; if you do not agree with any content of these Terms or the Privacy Policy, please stop using the Services immediately.
1. Overview of Services
1. The Services are comprehensive services provided by the Company based on Internet technology, including but not limited to: core website services such as company information display, product/service introduction, online consultation, message feedback, account management, service reservation, online transaction (if any), as well as associated services adapted to various third-party cooperative platforms (such as Douyin, Kuaishou, etc.) (hereinafter referred to as "Third-Party Associated Services").
2. The Company has the right to optimize, upgrade and change the content, form and functions of the Services, and also has the right to add or terminate some services in accordance with the needs of business development, technological upgrading, adjustment of laws and regulations and changes in the rules of various third-party cooperative platforms. Relevant adjustments will be notified to you in advance in accordance with the agreement of Article 8 of these Terms.
3. You understand and agree that the Services only provide relevant technical support and service docking, and do not bear the service responsibilities of the third-party cooperative platforms themselves, nor do they bear any disputes or losses arising from your use of the services of third-party platforms; the terms of service and privacy policies of third-party cooperative platforms shall be agreed upon and abided by between you and the platform.
2. Conditions for Using the Services
1. You shall have full capacity for civil conduct (at least 18 years old); if you are a minor under 18 years old, you need to read these Terms and the Privacy Policy accompanied by your guardian, and can only use the Services after obtaining the explicit consent of your guardian, and the guardian shall bear the corresponding guardianship responsibilities.
2. You promise that when using the Services, you shall abide by the relevant laws and regulations of the People's Republic of China, public order and good customs, as well as these Terms, the Privacy Policy and the relevant rules of various third-party cooperative platforms, and shall not use the Services to engage in any illegal or irregular behaviors that damage the legitimate rights and interests of the Company or third parties.
3. If you choose to register an account on the Company's website or log in to the Services through association with an account of a third-party cooperative platform, you shall provide true, accurate and complete identity information and relevant materials, shall not register an account or log in through association by falsely using others' identity information, shall not disclose the account password and associated authorization information, and shall bear full responsibility for all operations and behaviors of your own account.
3. User's Rights and Obligations
3.1 User's Rights
1. Have the right to legally use the core functions of the Services provided by the Company, independently choose service content (such as browsing information, submitting consultations, reserving services, etc.), and put forward reasonable suggestions for the optimization and change of the Services.
2. Have the right to inquire about and correct your own account information and service-related records (such as consultation records, reservation records, etc.), and have the right to apply for canceling the account and withdrawing relevant authorizations in accordance with the agreement of these Terms and the Privacy Policy.
3. Have the right to complain about and report the irregular behaviors and service defects existing in the Services, and require the Company to verify and handle them in a timely manner and feed back the results.
4. If your legitimate rights and interests are damaged due to the intentional or gross negligence of the Company, you have the right to require the Company to bear the corresponding compensation liability (specifically implemented in accordance with the agreement of Articles 7 and 9 of these Terms).
3.2 User's Obligations
1. Strictly abide by all the agreements of these Terms and the Privacy Policy, abide by the relevant laws and regulations and public order and good customs, and shall not use the Services to engage in any illegal or irregular behaviors (including but not limited to: spreading illegal information, maliciously attacking the Company's website and services, stealing others' accounts, disclosing others' personal information, fraud, spreading rumors, etc.).
2. Properly keep your own account password and the associated authorization information of third-party cooperative platforms. If you find any abnormal account login or information leakage, you shall notify the Company in a timely manner and cooperate with the Company to take remedial measures such as freezing the account and changing the password; any losses arising from account theft, information leakage due to your own improper keeping or operation shall be borne by you.
3. Promise that the identity information, contact information, consultation content, reservation materials and other relevant information provided are true, accurate and complete. If the information changes, it shall be updated in a timely manner; any disputes and losses arising from the failure to provide normal services due to the false information provided by you shall be borne by you.
4. Shall not arbitrarily tamper with or crack the technical codes and operation procedures of the Company's website and services, and shall not use the Services to infringe on the intellectual property rights, trade secrets and other legitimate rights and interests of the Company or third parties.
5. Shall not transfer, lease or lend your own account and associated authorization information, and shall not use the account to engage in any profitable or illegal and irregular agency or promotion behaviors.
6. Understand and agree that the Company has the right to supervise your account operations and service use behaviors in accordance with relevant rules. If you have any irregular behaviors, you shall cooperate with the Company's verification and rectification requirements.
4. The Company's Rights and Obligations
4.1 The Company's Rights
1. Have the right to provide, optimize, change, suspend or terminate the Services in accordance with the agreement of these Terms, and have the right to formulate and revise the relevant operation rules of the Services (including but not limited to account management rules, service charging rules, etc.). Relevant adjustments will be notified to you in accordance with the agreement of Article 8 of these Terms.
2. Have the right to supervise and verify your account operations and service use behaviors. If it is found that you have engaged in illegal or irregular behaviors, violated the agreement of these Terms, or damaged the legitimate rights and interests of the Company or third parties, the Company has the right to take measures such as warning, restricting account functions, freezing the account, and canceling the account. If the circumstances are serious, the Company will pursue your legal liability in accordance with the law and report to the relevant regulatory authorities and the corresponding third-party cooperative platforms.
3. Have the right to collect, use, store and protect your personal information in accordance with the agreement of the Privacy Policy for the purpose of providing the Services and optimizing the service quality, and shall not use your personal information beyond the agreed scope.
4. Have the right to display the Company's product/service information, announcements and notifications and other contents in the Services, and have the right to conduct statistics, analysis and use of non-personal identity information without disclosing your sensitive personal information in accordance with business needs.
4.2 The Company's Obligations
1. Provide safe, stable and compliant Services in accordance with the agreement of these Terms, make every effort to ensure the normal operation of the Services, promptly repair technical failures occurring in the Services, and ensure that you can normally use the core functions of the Services.
2. Strictly abide by the agreement of the Privacy Policy, adopt reasonable and effective security protection measures to protect the security of your personal information, prevent personal information from being leaked, tampered with, lost or abused, and shall not arbitrarily share or transfer your personal information to third parties (except with your consent or as otherwise stipulated by laws and regulations).
3. Promptly release relevant announcements and notifications of the Services (including but not limited to service adjustments, terms revisions, fault notifications, etc.) to ensure that you can timely understand the relevant information.
4. Establish a sound customer service system, promptly handle your consultations, feedback, complaints and reports, verify and feed back the handling results within the agreed time limit, and make every effort to protect your legitimate rights and interests.
5. Respect and protect the intellectual property rights, trade secrets and other legitimate rights and interests of you and third parties, and shall not use the Services to infringe on the legitimate rights and interests of others; if a complaint about infringement is received from a third party, it will be verified and handled in a timely manner, and cooperate with the relevant parties to rectify.
6. Strictly abide by the relevant rules of various third-party cooperative platforms, provide Third-Party Associated Services standardizedly, synchronize relevant service information in a timely manner, and cooperate with the platform's compliance review.
5. Change, Suspension and Termination of Services
1. The Company has the right to change the content, functions and forms of the Services, or add, suspend or terminate some services in accordance with the needs of business development, technological upgrading, adjustment of laws and regulations and changes in the rules of third-party cooperative platforms; if the change, suspension or termination of the Services may affect your normal use, the Company will notify you in advance in accordance with the agreement of Article 8 of these Terms and provide you with a reasonable transition plan (such as refund of account balance, service transfer, etc., if any).
2. The Company has the right to unilaterally suspend or terminate the provision of the Services to you and cancel your account without bearing any compensation liability if you fall under any of the following circumstances:
(1) Violating these Terms, the Privacy Policy and the relevant laws and regulations, and failing to rectify after being warned by the Company;
(2) Falsely using others' identity information to register an account, log in through association, or transfer, lease or lend the account;
(3) Providing false information or concealing the true situation, resulting in the failure to provide the Services normally;
(4) Using the Services to engage in illegal or irregular behaviors that damage the legitimate rights and interests of the Company or third parties;
(5) The account has not been used for a long time (no login or use of the Services for 12 consecutive months or more), and you cannot be contacted to verify the situation;
(6) The account is stolen by a third party due to your own reasons, and you fail to cooperate with the Company in handling it in a timely manner;
(7) The suspension or termination of services is required by the relevant laws and regulations, regulatory requirements or the rules of third-party cooperative platforms.
3. If you take the initiative to apply for canceling the account and terminating the use of the Services, you shall submit the application in accordance with the procedures specified by the Company. After verifying your identity, the Company will go through the cancellation procedures for you and delete your personal information in accordance with the agreement of the Privacy Policy (except as otherwise stipulated by laws and regulations); after the account is canceled, you will no longer be able to use the account to log in and use the Company's website and associated services, and the relevant account information, service records and virtual assets (if any) will not be recoverable. Any losses arising therefrom shall be borne by you.
4. If the Company is unable to continue providing the Services due to force majeure, technical failures, regulatory requirements, termination of cooperation by third-party cooperative platforms and other reasons, it will notify you in advance. After terminating the services, it will handle the follow-up matters in accordance with the relevant agreements (such as refunding the unused service fees, if any) and will not bear additional compensation liability.
6. Intellectual Property Statement
1. All the contents of the Company's official website (including but not limited to text, pictures, icons, LOGO, technical codes, operation procedures, product/service introductions, etc.) and their intellectual property rights (including copyright, trademark rights, patent rights, trade secrets, etc.) belong to the Company and are protected by the relevant laws and regulations.
2. During the use of the Services, you only obtain the right to use the Services, and shall not arbitrarily copy, spread, modify, reprint or quote any content of the Company's official website, nor infringe on the intellectual property rights of the Company; without the written consent of the Company, no unit or individual shall use the Company's intellectual property rights for commercial purposes.
3. You promise that the contents uploaded and released when using the Services (including but not limited to consultation content, messages, comments, etc.) are original by you or have obtained legal authorization, and do not infringe on the intellectual property rights, portrait rights, reputation rights and other legitimate rights and interests of any third party; if the contents uploaded and released by you infringe on the legitimate rights and interests of a third party, resulting in the Company being complained, sued or suffering losses, you shall bear full responsibility and compensate the Company for all losses (including but not limited to attorney fees, litigation fees, compensation, etc.).
4. The relevant intellectual property rights of the third-party cooperative platforms belong to the platforms themselves. When using the Third-Party Associated Services, you shall abide by the relevant provisions of the platforms on intellectual property rights and shall not infringe on their intellectual property rights.
7. Disclaimer
1. You understand and agree that the Company makes every effort to ensure the normal operation of the Services, but the Company shall not be liable for compensation if the Services cannot be provided normally, the service is delayed or data is lost due to force majeure (including but not limited to natural disasters such as earthquakes, floods and typhoons, social events such as wars and policy adjustments, and technical problems such as network interruptions and server failures) or third-party reasons (including but not limited to service interruptions of third-party cooperative platforms, third-party technical attacks, third-party service defects, etc.), but the Company will make every effort to take remedial measures to reduce your losses.
2. Any losses arising from account theft, information leakage, inability to use services normally due to your own reasons (including but not limited to account password leakage, improper operation, provision of false information, arbitrary transfer of accounts, etc.) shall be borne by you, and the Company shall not bear any liability.
If you use the Services to engage in illegal or irregular behaviors, violate the agreement of these Terms or damage the legitimate rights and interests of third parties, resulting in losses to yourself or third parties, you shall bear full responsibility, and the Company shall not bear any liability. If the Company suffers losses due to this, you shall compensate the Company for all losses.
3. The service quality, safety and legality of the third-party links and third-party services (including but not limited to third-party payment, third-party advertisements, etc.) displayed in the Services shall be the responsibility of the third parties, and the Company shall not bear any guarantee liability; any disputes or losses arising from your jumping to third-party links or using third-party services through the Services shall be resolved by you and the third parties themselves, and the Company shall not bear any liability.
4. If the Company has to change, suspend or terminate the Services due to the adjustment of relevant laws and regulations, changes in regulatory requirements or changes in the rules of third-party cooperative platforms, the Company shall not be liable for compensation, but will notify you in advance and cooperate with you to handle the follow-up matters.
5. You understand and agree that the Company does not make any express or implied warranties on the content and functions provided by the Services, does not guarantee the accuracy, completeness and timeliness of the service content, and does not guarantee that the services are free of defects and failures; the Company shall not be liable for any direct or indirect losses arising from your use of the Services (except those caused by the intentional or gross negligence of the Company).
6. The disclaimer provisions agreed in these Terms shall not exempt the Company from its statutory liabilities.
8. Revision and Notification of Terms of Service
1. These Terms will be revised in a timely manner in accordance with the update of relevant laws and regulations, the adjustment of the rules of the developer backends of various third-party cooperative platforms, the business development of the Company and the optimization of services. The revised Terms of Service will be more conducive to protecting your legitimate rights and interests, and at the same time ensure compliance with the relevant compliance requirements.
2. If there is a major revision of these Terms (such as a major change in the scope of services, division of rights and obligations, disclaimer clauses, dispute resolution methods, etc.), the Company will inform you in advance 7 working days through announcements on the homepage of the official website, pop-ups, private messages (including private messages of various third-party cooperative platforms) and other methods. The revised Terms will take effect only after obtaining your consent; if it is a non-major revision, the Company will issue a revision notice on the official website and update the content of the Terms of Service filled in the developer backends of various third-party cooperative platforms. Your continued use of the Services shall be deemed that you have agreed to the revised Terms.
3. You can log in to the Company's official website at any time to check the latest version of these Terms and the Privacy Policy.
9. Dispute Resolution
1. The conclusion, performance, interpretation and dispute resolution of these Terms shall all be governed by the laws of the People's Republic of China (excluding conflict of laws rules).
2. Any disputes arising between you and the Company due to the use of the Services and the performance of these Terms shall first be resolved through friendly negotiation; if the negotiation fails, either party has the right to file a lawsuit with the people's court with jurisdiction in [Hong Kong,Tsim Sha Tsui,14 Science Museum Rd,Twr B New Mandarin Plaza,Rm 701, Unit 127, 7/F].
3. Please note that the Company will take reasonable measures to draw your attention to this dispute resolution clause. If you believe that the dispute resolution clause in these Terms is unreasonable, you can contact the Company to negotiate an adjustment at any time. If the Company fails to take reasonable measures to draw your attention to this dispute resolution clause, you have the right to claim that this clause is invalid and determine the competent court in accordance with the relevant laws and regulations.
During the dispute resolution period, except for the disputed matters, other agreements of these Terms shall remain in effect, and you and the Company shall continue to perform their respective obligations.
10. Other Terms
1. These Terms and the Privacy Policy are supplementary to each other and have equal legal effect; if there is any inconsistency between these Terms and the Privacy Policy, the relevant agreements of the Privacy Policy shall prevail (if not agreed in the Privacy Policy, these Terms shall prevail).
2. If any clause in these Terms is deemed invalid, revocable or unenforceable, it shall not affect the validity of other clauses, which shall remain in effect, and the invalid, revocable or unenforceable clause shall be replaced by the valid clause closest to its original meaning.
3. Your failure to exercise or delay in exercising any right agreed in these Terms shall not be deemed as a waiver of that right; your waiver of any single claim shall not be deemed as a waiver of subsequent claims.
4. These Terms shall take effect from the date you first use the Services and shall remain in effect until the date the Services are terminated.
5. If you have any questions or suggestions about these Terms, you can contact us through the Company's official website customer service channel, contact email and contact phone number.
Company Address:Hong Kong,Tsim Sha Tsui,14 Science Museum Rd,Twr B New Mandarin Plaza,Rm 701, Unit 127, 7/F
Contact Email:lazyluyong@live.com
Release Date:2026.02.09
